Article 1: Definitions and Terminology
For the purposes of this document, the following terms shall carry the meanings assigned to them herein:
1.1"The Platform"
Refers to the NutriCare platform in its entirety, including its mobile and web applications, application programming interfaces (APIs), artificial intelligence algorithms, databases, and all associated tools — designed exclusively for use by licensed healthcare professionals.
1.2"Licensed Professional"
Refers to a dietitian or nutritionist holding a valid, active license from the Saudi Commission for Health Specialties (SCFHS) or any competent government authority in the Kingdom of Saudi Arabia, who is registered on the Platform as a professional user.
1.3"End Client"
Refers to any natural person who receives nutritional services from the Licensed Professional based on Platform outputs. The End Client is not a direct contractual party with the Platform.
1.4"Outputs"
Refers to all content generated by the Platform, including but not limited to: nutrition plans, reports, recommendations, macronutrient calculations, food-drug interaction check results, and any content produced through artificial intelligence technologies.
1.5"Operating Entity"
Refers to the company or legal entity that owns and operates the NutriCare Platform, including its founders, shareholders, employees, and subcontractors.
Article 2: Nature of the Platform and Limits of Legitimate Use
2.1Exclusive Professional Orientation
NutriCare has been designed exclusively to provide professional support to licensed dietitians and nutritionists. It is fundamentally a technical assistance tool aimed at enhancing the professional's efficiency and workflow organization. It does not, under any circumstances, substitute for specialized professional judgment.
2.2Permitted Uses
Legitimate use of the Platform is limited to:
- Generating preliminary draft nutrition plans that require review and approval by a licensed dietitian.
- Facilitating the management of client files, tracking measurements and health history.
- Using food-drug interaction check results as a non-binding reference guide only.
- Supporting documentation and professional record-keeping within the professional's institutional framework.
- Generating statistical reports for client follow-up within a clearly defined professional scope.
2.3Prohibited Uses
Use of the Platform is expressly prohibited for:
- Providing direct medical or nutritional diagnoses to the end user without the intermediation of a licensed professional.
- Making final therapeutic or clinical decisions based solely on Platform outputs without independent professional assessment.
- Relying on food-drug interaction results as a definitive clinical reference without consulting a qualified medical team.
- Use by individuals who are professionally unqualified or unlicensed.
- Any use that conflicts with the professional and ethical standards approved by the Saudi Commission for Health Specialties.
Article 3: Disclaimer Regarding the Advisory Nature of Outputs
3.1Outputs Do Not Constitute Medical Diagnosis
All outputs generated by the Platform — including, without limitation, dietary plans, macronutrient distributions, food-drug interaction check results, and client progress reports — are inherently preliminary advisory materials. They do not, in any manner, constitute a specialized medical or nutritional diagnosis, nor do they replace a professional consultation from a licensed practitioner.
3.2Limitations of Artificial Intelligence
The Platform relies on artificial intelligence models that operate based on statistical patterns derived from general training data. Accordingly, these models may be unable to:
- Fully account for all individual variables specific to each client.
- Address rare or specific health conditions not adequately represented in training data.
- Reflect the most current scientific research and knowledge updates in nutritional science.
- Adapt with full precision to local cultural, dietary, and environmental contexts.
3.3Affirming the Professional's Role
The professional judgment of the Licensed Professional is the final and binding determination in all matters pertaining to the application of any nutritional recommendation to their clients. The Platform does not replace this judgment in any manner; rather, it provides raw material that the professional evaluates using their specialized expertise before approving any decision.
Article 4: Food-Drug Interactions — Specialized Disclaimer
4.1Nature of the Database
The Platform includes a food-drug interaction verification tool built on a reference database for advisory purposes. The following limitations of this tool must be noted:
- The database does not constitute a comprehensive or definitive clinical reference for all known food-drug interactions.
- Certain rare or recently discovered interactions may not be represented in the database.
- The tool does not automatically account for dose-specific interactions or those associated with individual intolerances.
4.2Necessity of Medical Referral
Where a client is prescribed any medication, the Licensed Professional bears full legal and ethical responsibility to coordinate with the supervising medical team (physician, pharmacist, or other health specialist) before issuing any nutritional recommendation that may intersect with the drug treatment. Use of the Platform's verification tool does not relieve the professional of this responsibility in any way.
Article 5: Full and Sole Responsibility of the Licensed Professional
5.1Acknowledgment of Professional Responsibility
By registering on and using the Platform, the Licensed Professional expressly acknowledges and agrees to the following:
- The Licensed Professional bears full and sole professional responsibility for all nutritional recommendations and decisions provided to their clients, whether or not Platform outputs were utilized.
- The Licensed Professional is obligated to critically and independently review all Platform outputs before applying them, in accordance with their professional standards and clinical judgment.
- Any harm or liability arising from the application of a recommendation derived from Platform outputs rests exclusively with the Licensed Professional who applied it.
- The Licensed Professional acknowledges that use of the Platform does not transfer any portion of their professional responsibility to the Operating Entity or its founders.
5.2Compliance with Regulatory Frameworks
The Licensed Professional undertakes full compliance with all requirements of the Saudi Commission for Health Specialties, the approved professional practice standards in the field of nutrition, applicable health legislation in the Kingdom of Saudi Arabia, and any relevant regulatory rules.
5.3Independence of the Final Decision
Neither the Operating Entity nor the Platform intervenes in the final nutritional decision made by the Licensed Professional. The Operating Entity is not a party to the relationship between the professional and their client, nor to any outcomes arising from that relationship.
Article 6: Comprehensive Legal Disclaimer of the Operating Entity
6.1Disclaimer of Liability for Direct Damages
The Operating Entity fully disclaims responsibility for any direct, indirect, consequential, or special damages that may arise from:
- Reliance on Platform outputs without qualified professional review by a licensed specialist.
- Errors or omissions in the Platform's algorithms or internal databases.
- Service interruptions, data loss, or technical malfunctions of any cause.
- Use of the Platform in a manner that violates the terms of use set out in this document.
- Any force majeure event that disrupts Platform operations or affects its outputs.
6.2Disclaimer for Allergic Reactions and Special Conditions
The Operating Entity bears no liability for allergic reactions or special medical conditions that may worsen as a result of a nutritional recommendation based on Platform outputs. The responsibility for verifying the individual safety of each client rests solely with the Licensed Professional.
6.3Disclaimer for Drug Interaction Incidents
Given that the food-drug interaction verification tool is designed for advisory use, the Operating Entity disclaims all legal or civil liability related to any health incidents that may arise from food-drug interactions not identified in the database or identified therein but not acted upon by the Licensed Professional.
6.4Disclaimer of Founders and Team Members
The disclaimer set out in this document extends to include the Platform's founders, owners, shareholders, and executive, technical, and administrative team members. None of them shall bear personal liability toward Licensed Professionals or their clients with respect to Platform outputs and their uses.
Article 7: Warranty Limitations and Service Scope
7.1No Warranty of Absolute Accuracy
The Operating Entity provides its Platform on an "As Is" basis, without any express or implied warranty regarding the accuracy, completeness, or fitness of outputs for any particular purpose. The Licensed Professional bears responsibility for verifying the suitability of these outputs for each individual case.
7.2Updates and Maintenance
The Operating Entity reserves the right to modify Platform features, update its algorithms, or suspend its services without prior notice, for purposes of maintenance, development, or regulatory compliance. No liability is assumed for resulting interruptions.
7.3No Guarantee of Continuous Availability
The Operating Entity does not guarantee uninterrupted 24/7 service availability and is excused in cases of exceptional circumstances such as technical failures, force majeure, and scheduled or unscheduled maintenance operations.
Article 8: Privacy and Data Protection
8.1Compliance with Data Protection Law
The Operating Entity complies with the requirements of the Saudi Personal Data Protection Law (PDPL), issued by Royal Decree No. M/19 of 1443H, and takes the necessary technical and organizational measures to protect data entered into the Platform.
8.2Professional's Responsibility in Client Data Management
The Licensed Professional bears full responsibility for obtaining client consent prior to entering their health data into the Platform, and for ensuring respect for their privacy in accordance with applicable legal requirements.
8.3Limits of Operating Entity Liability for Security Breaches
While the Operating Entity adheres to best information security practices, it disclaims liability for any security breach that falls outside the scope of its reasonable technical control, such as sophisticated cyberattacks and third-party vulnerabilities.
Article 9: Indemnification and Liability
9.1Professional's Indemnification Obligation
The Licensed Professional agrees to fully indemnify the Operating Entity, its founders, employees, and technical team, and to hold them harmless from any claims, obligations, or losses relating to:
- Negligent or incorrect use of Platform outputs by the professional.
- Breach of the terms of use set out in this document.
- Any claims filed by the professional's clients resulting from nutritional decisions made by the professional.
- Breach of any professional or legal obligations arising from the professional's license.
9.2Limitation of Liability Cap
In all circumstances, even if any liability of the Operating Entity is established by a final judicial ruling, the maximum amount of such liability shall not exceed the amounts paid by the Licensed Professional to the Platform during the three months preceding the cause of action.
Article 10: Legal Basis and Legislative Framework
10.1Governing Law
This document and all usage relationships arising from it are governed by the laws and regulations in force in the Kingdom of Saudi Arabia, including:
- The Health Professions Practice Law, issued by Royal Decree No. M/59 of 1426H and its amendments.
- The Personal Data Protection Law (PDPL), issued by Royal Decree No. M/19 of 1443H.
- The Saudi Commission for Health Specialties (SCFHS) regulations relating to professional practice.
- The Anti-Cybercrime Law, issued by Royal Decree No. M/17 of 1428H.
- The E-Commerce Law and cloud computing regulations approved in the Kingdom of Saudi Arabia.
10.2Jurisdiction
In the event of any dispute arising from the interpretation or application of this document, the competent Saudi courts in the Kingdom of Saudi Arabia shall be the forum for resolution. The Arabic text of this document shall be the authoritative official reference in the event of any conflict.
Article 11: Explicit Acceptance
11.1Mechanisms of Acceptance
The Licensed Professional shall be deemed to have explicitly and bindingly accepted all provisions of this document in the event of:
- Clicking the "I agree to the Terms and Conditions" button upon initial registration on the Platform.
- Logging into and using the Platform after having reviewed this document.
- Entering any client data or generating any outputs through the Platform.
11.2Binding Nature of the Document
This document is legally binding on the Licensed Professional user in both their personal and professional capacity. It supplements the main User Agreement and does not nullify it.
Article 12: Final Provisions
12.1Severability
If any provision of this document is found to be void or unenforceable pursuant to applicable Saudi law, such finding shall not affect the validity and enforceability of the remaining provisions, and the document shall remain in full force in all other respects.
12.2Amendments
The Operating Entity reserves the right to amend this document at any time. The Licensed Professional's continued use of the Platform following the publication of amendments shall be deemed implicit acceptance thereof. Material amendments will preferably be communicated via email or Platform notifications.
12.3Reference Version
The Arabic text of this document is the official and authoritative reference. Any translation into another language is for clarification purposes only and shall not be relied upon in legal disputes.
12.4Contact and Inquiries
For any legal or technical inquiries relating to this document, the Operating Entity may be contacted through the official channels announced on the Platform.
This document is drafted in the Kingdom of Saudi Arabia and is subject to its laws and regulations.
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